Privacy Policy

Your privacy is important to us. Strong Castle Carpentry LLC is committed to protecting your personal information and being transparent about how data is collected, used, and safeguarded across our website and communication channels.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website forms, contact forms, phone calls, or messaging systems. This information may include your name, phone number, email address, service address, and details related to the services you request.

We may also collect non personal information such as browser type, device information, IP address, pages visited, and interaction data through cookies and analytics tools.

2. How User Data Is Used

The information collected is used for the following purposes:

• To respond to inquiries and provide requested services
• To schedule estimates and appointments
• To communicate service updates and confirmations
• To send transactional or service related messages
• To improve website functionality and customer experience

We do not use personal data for purposes other than those described in this policy without obtaining additional consent.

3. SMS Opt In and Messaging Details

By submitting your phone number through our website or estimate request forms and checking the SMS consent checkbox, you expressly consent to receive text messages from Strong Castle Carpentry LLC .

• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase

You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly.

4. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt in data and consent will not be shared with any third parties under any circumstances.

5. Cookie and Tracking Practices

Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and understand how visitors interact with the site.

Cookies may be set by us or by trusted third party services such as analytics or advertising platforms. You can disable cookies through your browser settings, although some features of the website may not function properly.

6. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We implement commercially reasonable security measures to protect personal data against unauthorized access, disclosure, alteration, or misuse.

7. User Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Withdraw consent for communications at any time

Requests can be made by contacting us through our website or by phone. We will respond within a reasonable timeframe in accordance with applicable laws.

8. Third Party Sharing

We do not sell, rent, or share personal information with third parties, except when required by law or when necessary to operate essential services such as communication or scheduling tools used solely to provide our services.

9. External Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of external sites.

10. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Strong Castle Carpentry LLC
Phone: +1 860-746-2006
Website: https://strongcastlecarpentry.com/